Mobees engineering team

Services around the ProBee estate Assurance Services

A probe is an instrument. The value is in what someone does with it every week. Mobees sells the instrument, the people who run it, or both — on a subscription, with the protocol expertise attached.

  • Probe as a Service — the estate as an operating cost, not a capital project
  • Managed Assurance — we run detection, triage and reporting against your SLA
  • PX Baselining — a fixed-scope engagement that defines “normal”
  • Protocol L3 — the escalation tier your NOC calls at 03:00
  • Assurance Enablement — we integrate, train your team, and hand it over
Discuss a service model
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OPEX subscription

24/7 protocol L3

Weekly PX reporting

Model tuning

SLA evidence

Fixed-price PoC

Source-code escrow

L1/L2 by you, L3 by us

Why buy the outcome instead of the box

Protocol-level assurance fails in the same place in almost every deployment: not at installation, but three months later, when nobody owns the thresholds, the models drift, and the alerts get muted.

Staffing that properly means hiring people who can read an SS7 trace and a Diameter dialogue at three in the morning. That skill is scarce, expensive and hard to retain for a team that needs it a few nights a quarter.

So we sell it by the month. You keep your NOC and your first two support lines; we keep the protocol expertise, the models and the on-call rota, and you keep the data whatever happens to the contract.

Service catalogue

Modular. Most customers start with one and add the next at renewal.

Probe as a Service

  • Physical or virtual probes, sized and deployed by us
  • Licences, upgrades and lifecycle included
  • Capacity added by the link, not by the rack
  • Monthly subscription, no capital approval cycle

Managed Assurance

  • Detection models owned, tuned and versioned by Mobees
  • Alert triage before anything reaches your NOC
  • Weekly PX report per service and per interconnect partner
  • Named assurance engineer and a quarterly service review

PX Baselining

  • Four to six weeks, fixed price and fixed scope
  • Establishes normal behaviour per service, peer and hour
  • Produces the alarm thresholds and the anomaly models
  • Deliverable is a document and a dashboard set you keep

Protocol L3 Support

  • 24/7 escalation into engineers who wrote protocol stacks
  • SS7/SIGTRAN, MAP, CAMEL, INAP, Diameter, SIP, SMPP, 5G SBI
  • Works on ProBee data or on traces from any other probe vendor
  • Defined response times, reviewed monthly

Assurance Enablement

  • Integration into your existing SQM, PM and fault management
  • Dashboard and runbook authoring for your operations team
  • Training and shadowing until your team owns it
  • Explicit exit: you can take it in-house and we will help

Interconnect & Roaming Assurance

  • Per-partner PX scoring and trend reporting
  • Evidence packs for commercial and dispute conversations
  • Detection of grey routes, SMS faking and signalling abuse patterns
  • Monthly summary sized for a partner meeting, not an engineer

How an engagement runs

StageDurationWhat happensWhat you get
1. Scoping call1 hourWhich services hurt, which links are tappable, what your assurance stack already consumes.A written scope and a fixed price. No discovery invoice.
2. Proof of concept4–6 weeksOne or two tap points. Probes deployed, PX baselined, dashboards built, alerts wired into your channel.Working dashboards, a findings report, and a decision point.
3. Production rollout1–2 quartersEstate sized and deployed across the services that matter, integrated with your SQM, PM and fault management.Production assurance, runbooks, and your team trained.
4. RunOngoingManaged assurance or L3 support, monthly reporting, quarterly service review.An SLA, a named engineer, and an exit path you can actually use.
Every stage has a defined exit. Nothing rolls forward by default.

Commercial model

We are a fifteen-person company selling into organisations that are much larger than us. We know that is a procurement risk, so we price and contract to make saying yes cheap.

  • OPEX by default. Monthly subscription per probe, per link or per managed service. Perpetual licences available if your finance team insists.
  • Fixed-price proof of concept. Defined scope, defined success criteria, defined production path. No open-ended pilots.
  • Support split. L1 and L2 with you or your integrator, L3 with Mobees. Documented, measured and reviewed.
  • Source-code escrow. Offered as standard, not as a concession at the end of a negotiation.
  • White-label and resale. Partners can deliver this under their own brand and their own paper.
Partner terms
Request pricing

What our customers say

References are anonymised at the customer’s request. Named references and written reference letters are available under NDA.

Core network operations, Tier-1 MNO (DT group)

„We were finding signalling degradations from the complaint queue. ProBee moved that left by roughly forty minutes — we now see the retransmission pattern build before the first customer calls. It is the same Grafana our NOC already lives in, so nobody had to learn a new console.”

Head of Platforms, MVNE serving 300k+ subscribers

„Our BSS was complete and our network layer was not. Mobees dropped in the messaging core and the TS.43 entitlement server behind our existing provisioning, per tenant. We stopped referring those deals out.”

Delivery director, systems integrator, CEE

„They are the people we call when a transformation programme hits SS7 or CAMEL and the schedule is already tight. Small team, no layers, an answer the same week.”

Which of these do you currently not have?

That is usually the fastest way to scope this. Tell us where the gap is and we will price the smallest thing that closes it.

Contact us
Service Assurance overview