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the Christian Science Monitor
Part One teaches how to make perfect cakes
the ethics of a universe with millions of intelligent species
' - Clare Coombe-Tennant
Hotel Convention Sales, Services, and Operations J. Lim the Christian Science MonitorThis text provides a comprehensive look at the fast growing meetings and convention market segment. A useful how to guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection, and facilities they commonly use. Also includes Industry Insiders planning tips and case studies
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